- Works with US Netflix
- Fast servers
- Optimized servers for P2P file-transfers
- Apps have good design
- Customer support is available 24/7
- Some VPN servers give connection problems
- Answers to technical questions require more than just a live chat feature
Ivacy VPN Full Review
Ivacy is a VPN service provider that is based in Singapore.
The company has continued to provide its VPN services since 2006.
In the processes of doing so, it has gained a lot of experience and is no more a rookie when compared to some of the top heavyweights of the industry.
Ivacy, even with all that experience, has chosen to offer users a relatively small VPN network.
But it tries to make up for it by offering users a good VPN service on the cheap.
The company claims that it is the single most advanced Virtual Private Network service in the world.
Of course, we’ll be checking the veracity of that claim in this review.
As far as the number of users go, Ivacy, again, has a relatively low number of users.
Our research shows that the VPN service has around 200,000 customers around the world.
Does Ivacy stack up well against the likes of IPVanish and NordVPN?
Let’s see how well it does in our Ivacy VPN review.
Ivacy has changed it pricing model.
As readers can see at the top, the 1-month offer now costs users $9.95 per month and comes with a seven-day money-back guarantee.
The second package comes at $2.25 per month when one commits to the service for 2 years.
With a 77 percent discount, this is the best deal. However, the company offers a 30-day official money-back guarantee instead of the seven day one it offers with the 1-month plan.
The last plan is the 1-year plan which costs users around $3.33 pe rmonth and a saving of 66 percent.
Just like the 2-year deal, the 1-year deal also comes with a 30-day money-back guarantee instead of a seven-day one.
Old pricing model
Ivacy doesn’t break any new ground by offering a single subscription package that comes with three different prices depending on how long the user signs up with the VPN service.
The company offers its monthly VPN plan at a cost of $8.95 per month.
This is pretty much the standard price that a solid VPN service demands from the user nowadays.
With that said, Ivacy offers some pretty steep discounts for users who sign up with the service for a longer period of time.
For example, if the user signs up with Ivacy for a period of one year, Ivacy drops the monthly price to just $3.
If users show a bit more faith in the VPN service, the company further brings down the price to just $1.99 per month.
Users who show even more commitment to the company and sign up for a five-year subscription plan can use Ivacy for a paltry $1 per month.
What About Money Back Guarantee?
Ivacy does offer users a 30-day official money-back guarantee.
In order to purchase a subscription with Ivacy, users have a lot of choices in terms of payment methods.
The company allows users to pay via,
- Credit cards
There are many other coin-based payment options available.
Ivacy also supports some fiat payment platform options.
We have no doubt that the more privacy-conscious of online consumers would appreciate the fact that they can pay with cryptocurrencies including the most popular one, Bitcoin.
Currently, Ivacy offers dedicated applications for platforms such as,
Users have the option of setting up the Ivacy VPN service on Linux via manual methods.
They can do the same for some WiFi routers as well.
Each Ivacy subscription plan comes with the facility of five simultaneous connections.
What that means is, with each subscription plan users can connect a total of five devices to the VPN service at any given time.
As far as the industry standard go, this is right on the button.
Most VPN service providers offer users the same number of simultaneously connected devices.
Our research also shows that this number is ample for the average online consumers.
As it turns out, Ivacy is also compatible with Kodi.
What does that mean?
That means that Ivacy is one of the very few VPN service providers that offer dedicated add-ons for Kodi media player.
Users may use the Kodi add-on to mask their IP address while they are consuming content via Kodi.
As far as servers go, each Ivacy account gives users around 450 VPN servers to work with.
These VPN servers cover 50-plus countries all over the globe.
Users also get to have access to some servers that are specifically optimized for P2P file-transfers.
These are also placed in various strategic locations.
Two of those strategic locations include Canada and the United States of America.
Ivacy offers all users unlimited bandwidth so that they are able to upload and download as much content as they want to.
This makes Ivacy a pretty good option for heavy downloaders and torrenters.
Ivacy comes with a lot of security perks.
The first of those perks is the 256-bit AES standard encryption.
It also offers built-in protection against DNS leaks as well as IPv6 protection.
Some advanced features include a kill switch.
Users have the option of selecting a VPN protocol of their choice from the many that Ivacy offers.
VPN protocols aren’t something that the average user needs to think about too much.
Different consumers have different needs and that is why VPN services offer different VPN protocols for different purposes.
Ivacy also comes with a specific feature which enables users to perform split tunneling.
What that means is users can select which traffic they want Ivacy to protect via a VPN connection and which they want Ivacy to leave alone.
Users can protect their traffic on an app basis, in other words.
After subscribing to Ivacy and setting up an account, users should find it fairly simple to install and download applications to start using the service.
This particular Ivacy review will talk about the iOS and Windows version of Ivacy apps.
First, the user has to log in to the official Ivacy app.
After that, the user should take some tie and admire the sleek and modern-looking user interface.
The main menu screen offers users a VPN server dropdown button.
Users have the option of changing how the main menu displays the list of servers by sorting them via cities or countries.
After the user has selected the VPN server, he/she should see his/her new IP address.
The main screen will also the user the amount of actual time that the user has spent on the internet with Ivacy protection for his/her current session.
The ivacy main menu also shows users a navigation pane on the left-hand side.
Users can avail the options available to switch screens.
Apart from the first option, the other three options include,
- Secure Download
Each of these options comes with its own screen.
These screens also provide the opportunity to the user to select his/her preferred country that he/she wants Ivacy to use with the related activities.
The streaming options page is a bit different from the rest because it allows users to select the online streaming channel that the user wants to watch rather than show a list of countries that the user wants to connect through.
After the user has selected his/her preferred channel, the Ivacy app would automatically take the user to the server that it deems best to fit the user’s requirements.
It can adjust the server selected for activities such as unblocking, streaming and downloading, as mentioned before.
Another option that users can access via the navigation bar on the left is the Account Info option.
This is where users can view information regarding their IVacy account.
There is also an option for accessing the Settings menu.
The Ivacy Settings menu offers users a total of two tabs.
One is General.
And the other one is Connection.
The first tab enables users to see some startup options.
It also displays options such as IPv6 leak protection.
Users should note here that, by default, Ivacy disables the option of IPv6 leak protection.
Now let’s talk about the Connection tab.
This tab enables users to choose their preferred protocol.
The Connection screen also provides options for users to manually input a given VPN server.
It is here that users can take advantage of some advanced security features such as kill switch and other options such as split tunneling.
From an overall perspective, this app is a very well-designed and easy to use application.
That, by the way, also makes it a very intuitive application.
We think that Ivacy is one of the few VPN service providers who make sure that beginners aren’t put off by their VPN app design.
Simultaneously, Ivacy makes sure that users are not short on options.
Otherwise, the app would be too restrictive for users who have specific and uncommon needs.
The Mobile Version
As mentioned before, Ivacy also offers a dedicated mobile application.
The mobile application’s interface is every bit as intuitive as the desktop application.
In other words, the main interface is modern and clean.
Aesthetically speaking, it is very easy on the eyes.
The main Ivacy mobile application screen takes it upon itself to guide the user straight to the Ivacy Smart Connect VPN option.
Our research shows that, by default, Ivacy selects US as the country of choice for users.
Users also have the option of clicking the shown power button in order to connect to the US VPN server that offers the greatest speed.
This screen also displays information such as the user’s current IP address and location.
When we look at the very bottom of this screen, there is the Connect button.
If users tap on this option, the Ivacy mobile application will take them to the official list of countries in which Ivacy offers VPN servers.
Users can opt to see only cities or countries by pressing the respective tab.
Ivacy also provides users with a Location tab.
There is where users can access all the lists that are available.
The option is located in the top right corner of the screen.
Once the user has chosen his/her preferred location, the app will automatically connect the user to the best (in other words, fastest) available VPN server in the exact location that the user has chosen.
There is also the Purposes tab.
This is the final option as far as the navigation pane on the left-hand side of the main menu screen is concerned.
This tab enables users to take a look at three further options.
These further options, as mentioned before, come in the form of,
- Start unblocking
- Secure downloading
- Start Streaming
This is pretty similar to what users get to see in the desktop version of Ivacy VPN app.
The final option that we want to talk about here is the Settings option.
Users can access this option by performing a simple click on the shown gear icon.
This gear icon is located in the top-left corner of the app’s main menu screen.
Using this option, users can avail some more features.
Features such as the ability to modify one’s VPN protocol.
Users can also set up their own On Demand VPN connection.
There is also a feature called Manual Dialing.
Let’s see what these features are and how they work.
The On Demand VPN option provides opportunities for users who want to create their own list of online services and websites that they would like the Ivacy app to automatically secure via a VPN connection.
In other words, each and every time the user visits on of these specified online services and sites, the Ivacy app would automatically enable the VPN.
It will do that before the user has a chance to connect to the website.
After the Ivacy app has enabled the VPN service, then it will connect to the website and show the user the landing page of the site.
The Manual Dialing feature is for users who have a preference of having the exact same machine IP address at any given time.
Basically, this feature enables users to have a static computer IP address.
Why would anyone want to have that?
Well, a static IP address allows users to visit sites that are related to banking or gaming (like Steam).
These sites usually have a preference for users who log in using the same machine every time.
As mentioned at the top as well, Ivacy doesn’t do itself any favors by offering a VPN server network that is modest in terms of its size.
Of course, we don’t mean to say that it is tiny.
It is not.
But plenty of VPN service providers are now offering VPN networks that are far larger than what Ivacy offers.
To recap, Ivacy offers users a total of 450 VPN servers which are located in over 50 regions around the globe.
As indicated earlier, users have the option of selecting their VPN server based either on city or country.
Then there is always the option of letting the app do the work and using the special tabs in order to select a VPN server that is optimized for a specific activity such as streaming or downloading.
Our research shows that when test, Ivacy VPN servers are able to give excellent performance.
This is something that we haven’t experienced from any of the previously reviewed low-cost VPN service providers.
Needless to say, even though Ivacy skipped on the size of the VPN network, it does not disappoint in terms of the performance of that small network.
Users should have no trouble in playing online games with Ivacy VPN service.
Of course, we’re assuming here that users will connect to VPN servers that are located either in the US or in the UK because these are the ones that VPN service providers typically focus on.
In other words, users will face no issues when using the top Ivacy VPN servers.
Users can also use the same VPN servers to have a go at 1080p streaming from various streaming sites without experiencing any buffering issues.
Our research also shows that Ivacy servers should take very little time to connect to the user to the internet with VPN connection.
That is also something that one should commend.
Users should not expect any kind of slowdown while they are connected to the internet.
At least not to any perceptible level.
It is a given fact that the way VPN service providers work, they usually slow down any internet connection by some margin.
Most of the time, these effects are least noticeable in servers that are located closer to the user’s original location.
Users might get some connection issues with VPN servers based in the US.
And that is something Ivacy needs to work on.
It doesn’t give a good impression when you try out a VPN service and some of its servers give error messages during connection.
Of course, this could be something that only we experienced.
Or this issue could just be limited to a few servers.
We did not research this issue on each and every server that Ivacy offers to users.
It is entirely possible that a user may connect with Ivacy and not notice any such issues.
It is always hard to make sure that one remains as empirical as humanly possible.
The best way to test a VPN service is to download some file from different VPN servers.
Then repeat the test for different servers, at different times of a given day.
After that, the VPN under test should be compared to other good VPN service providers such as StrongVPN and NordVPN.
Users can further solidify their results by repeating the same for servers located in different countries.
Of course, one also has to do the same without the use of a VPN service so as to note down the degradation in performance when one uses a VPN service.
With that said, there is another method as well.
That method is to simply use a speed testing tool.
We are using the Security Gladiators Speed Test Tool to test ping and download/upload speed via the 8080 port (HTTPS).
One should carry out multiple tests with and without a VPN service.
And then compare the results to, again, calculate the decrease in connection performance.
Our research shows that Ivacy offers good speeds.
If users connect to a server that is based in the US or some place that is close to their geographical location, they should not experience more than 20 percent speed drop.
That is, as compared to an internet connection without VPN, Ivacy decreases performance, on average, by 20 percent.
Users can also test for servers that are geographically further away from their location.
Our research shows that such users would come to similar conclusions.
We would also like to point out that as with almost all VPN service providers, Ivacy has slower VPN servers in the UK than in the US.
Therefore, users should expect speed drops of up to 50 percent for servers in the UK.
But as mentioned just now, this isn’t a problem exclusive to Ivacy.
Even the best VPN service providers have a hard time offering fast servers in each and every location on earth.
The other thing users need to keep in mind is that Ivacy isn’t an expensive VPN service provider.
So it is surprising that it can match top VPN service providers in terms of performance on such a low budget.
The other important thing that we think we need to point out is that users should not take our research on Ivacy speed as definitive.
Our conclusions are meant to serve only as an indication of what users should expect from Ivacy in terms of performance.
The problem with coming to a firm conclusion on any given VPN service provider is not the VPN service itself.
It is the nature of the internet.
The internet is a volatile place.
No matter how many measures you take, it always manages to find a way to add some randomness to your results.
What we mean to say is that users should take these results with some caveats.
Of course, the actual performance of a VPN service provider will also depend on the internet connection speed of the user.
So if the user happens to have an internet connection that is slow, then the VPN service-enabled connection would be even slower.
What About US Netflix?
Does Ivacy work with US Netflix?
The short answer is yes.
But please read the long answer below as well.
Our research shows that users can’t just access US Netflix by connecting to any server based in the US when they are using Ivacy.
Sometimes, it will give users problems.
When that does happen, we recommend that users should contact Ivacy customer support.
They can use the live chat feature to do that.
Expect Ivacy customer support to solve the problem of no US Netflix within minutes.
The customer support will probably recommend another server to the user.
VPN service providers face a major problem when it comes to working with US Netflix.
Netflix has hired an army of world-class engineers to block VPN services from enabling people outside US to access US Netflix.
People want to access US Netflix because they know it offers the most amount of content.
Regardless, it is becoming harder and harder for VPN services to keep pace with Netflix engineers.
Because of that, users will find that there are a lot of VPN service providers who don’t support US Netflix.
Even the ones that do, like Ivacy, don’t work all the time.
Our advice, as before, is that whenever you face a problem, you should ask Ivacy customer support to share with you the specific servers on which US Netflix always works.
The VPN servers that the company has publicly listed will have a greater chance of not working with US Netflix.
So stay away from those.
We can say the same for the Ivacy mobile application as well.
Don’t expect to access US Netflix using a general US VPN server.
Moreover, our research also shows that even the servers Ivacy says it has optimized for streaming, don’t always work with US Netflix.
So just like before, all that users need to do in this case is to contact customer support to give them a couple of VPN servers to connect to.
We are confident that users will have access to US Netflix within no time once they ask the customer support for help.
What About BBC iPlayer?
Sometimes Ivacy will work.
Other times it won’t.
Users will regularly need help from the Ivacy customer support department in order to get Ivacy to work with BBC iPlayer.
Does Ivacy work with Amazon Prime?
It does not.
Not even a little.
You can’t connect to Amazon Prime even when you are using Ivacy streaming servers.
The choice of location of these servers (UK or US) doesn’t matter either.
Users should remember that whenever they contact the Ivacy customer support for help with US Netflix or BBC iPlayer, the customer support staff will probably give them with a server address that will perfectly suit their needs.
After that, all that users need to do is to launch the desktop client, go to the Settings menu and then click the Connection tab.
When that is done, they should head to the Manual Server option and input that server address over there.
For the mobile app, users must go to Settings and then to Manual Dialing before entering the server address.
What About Kodi?
As mentioned before, Ivacy works with Kodi in the sense that the company has a dedicated Kodi add-on for Kodi.
Almost all VPN service providers, even the good ones, don’t work inside Kodi.
Users first have to launch their VPN client outside Kodi and then launch Kodi.
But with the help of the official Ivacy Kodi add-on, they can just connect to and then disconnect from Ivacy servers within Kodi.
This is a major convenience.
The only problem with Ivacy Kodi add-on is that currently it only works with OpenELEC systems.
How to Use Ivacy Kodi add-on?
It is fairly easy to use Ivacy Kodi add-on.
All that users have to do is to enter their login credentials inside the Kodi add-on and then simply choose a VPN server location of their choice from the Settings menu.
On the other hand, users should take note that they can’t just select a specific server in a given location.
The Ivacy Kodi add-on does that automatically for the user and assigns the user the one that is most suitable to the user’s chosen region.
So does it work in the sense that can it play US Netflix, BBC iPlayer and/or Hulu?
Our research shows that it doesn’t have that capability.
All of these platforms are out of the equation, in other words.
We have also come to know that the official Ivacy Kodi add-on actually only supports the lesser streaming services such as Tubi TV and PBS Kids.
Regardless, Ivacy Kodi add-on is an impressive piece of work.
If the company continues to put in resources to develop it, one day it could change the way users protect themselves while streaming content via Kodi.
What About China?
In other words, does Ivacy work in China?
The Great Firewall of China, just like Netflix, is always blocking VPN services.
But it blocks VPN services in a different way.
It blocks them by not allowing users to access the official websites of different VPN service providers.
Of course, it still works hard to block users from connecting to any VPN servers as well.
As a result, VPN services find it very hard to have any working server in China.
Fortunately for all those who have signed up with Ivacy, the company has stated that it is putting in resources to make Ivacy work with China all the time.
Right now, Ivacy offers customized VPN servers that have the ability to enable access in China.
Users will have to do a bit of configuration before they can use Ivacy in China though.
Moreover, since the process is a bit involved, they may have to contact the Ivacy support team.
Now, remember that we said Ivacy worked in China.
We made no mention of the fact that users may not have the opportunity to access the official website of Ivacy in China.
In other words, if you are in China and want customer support, you may be disappointed.
So what’s the solution?
The solution is that users should make sure that they know everything there is to know about setting up a VPN service for China before they actually go to China.
Ivacy does provide users with tutorials on how to connect to their VPN service in China.
Click here to access that PDF.
This is a good time to mention that the tutorials look like they were written some time ago.
We say that because the screenshots make use of an older version of the official Ivacy app.
If a VPN service can’t provide privacy, no amount of US Netflix, servers, security is going to save the VPN service from bankruptcy.
As mentioned before as well, as a VPN service, Ivacy operates out of Singapore.
Singapore, as a country, is far away from the clutches of organizations such as the NSA and/or CIA.
Ivacy doesn’t have to worry about all the government surveillance programs that are so rampant in EU nowadays.
Not that it counts for anything, but the word Ivacy does have a strange connection to the word privacy.
Of course, this is just a moniker.
What about actual performance?
If the user takes the time out to read it, he/she would come to know that Ivacy is one of the handful of VPN service providers who take good care of their user’s privacy.
Moreover, the company offers users a genuine no-logs policy.
The company does not store connection data.
And it makes no efforts to track users.
The company doesn’t have the ability to identify and/or connect a given online activity with any of its users.
We have already touched upon the fact that Ivacy provides users with maximum security by employing the AES 256-bit encryption.
It combines that with 2048-bit RSA keys to use for authentication.
Ivacy also offers perfect forward secrecy.
In total, Ivacy offers users the following VPN protocols,
What about protection against DNS leaks?
As far as that is concerned, Ivacy mentioned on its official website that it does offer the feature.
But users have to activate the official Ivacy secure DNS add-on feature from within the Ivacy VPN client.
With that said, we think that the section of the site that mentions this fact is a bit outdated.
Why do we say that?
We say that because users won’t find such option in their client.
Ivacy representatives have previously mentioned that the company now has the DNS leak protection feature as a built-in feature in its VPN client.
And users don’t have to engage in any kind of configuration in order to take advantage of it.
On a side note, the company operates its very own DNS servers.
What about IPv6?
Ivacy offers protection against IPv6 leaks.
It is actually a built-in feature.
But the company, for some reason, disables it by default.
Users have the option of switching this security feature on.
To do that, they first have to go to Settings.
And then make their way to the General tab.
Ivacy also offers the Kill Switch feature.
However, the company disables this one as well.
Users can enable the Kill Switch feature by first going to Settings and then clicking on Connections.
The Kill Switch feature acts like an extra security layer.
It kills the user’s internet connection automatically when it detects that the machine has dropped the VPN connection for any reason whatsoever.
In the summary section of this review, we mention the fact that Ivacy offers a rather uncommon feature of split tunneling.
Of course, it isn’t uncommon among top VPN service providers.
But it is among the average VPN services.
That is the reason why the VPN industry hasn’t adopted this feature as a standard till now.
However, with more and more VPN service providers offering this feature, the time is near when it does become ubiquitous.
What can users do with features such as split tunneling?
Well, for one, users can select which application they want Ivacy to protect and which they don’t.
Once the user has configured the list, Ivacy will allow regular connection for the unprotected applications and a VPN connection for the ones that the user has specified to have protection.
This kind of feature is ideal for users who want to have the option of accessing both local and foreign web services simultaneously.
With Ivacy split tunneling, the user could protect traffic from one given web browser with a VPN, and have normal traffic with the other web browser.
This feature, if used properly, could also enable users to mitigate problems such as slowdowns for specific applications.
Setting up a VPN service isn’t always a smooth process.
Sometimes users run into problems.
And to solve those problems they need help.
Ivacy offers that help in several different ways.
The first way in which users can get help is via the official support pages that are present on the official website.
These are searchable.
And cover topics such as,
- General FAQs
- Technical issues
- Troubleshooting guides
- Getting started
Users who are unable to find help for the topic that they are looking for should contact Ivacy via the live chat feature.
Their representatives usually give a prompt response.
We have already mentioned the fact that users should expect good customer support from Ivacy.
Expect their agent to walk you through to problems such as connection with US Netflix.
Our research shows that they generally have expert knowledge and a good level of professionalism.
Of course, if users ask them enough difficult technical questions, they will find weaknesses in their knowledge.
There is always a chance that the live agent would not have enough to satisfy a user.
If that is the case with you then we urge you to go to the official Ivacy website, fill the contact form and submit the ticket.
The problem with Live Chat features is that most VPN service providers outsource these services.
In cases where the agents can’t answer a technical question, users have a better chance of getting their answer via a ticket.
This option is also preferable for users who are more privacy-conscious than others.
Another method is to simply go to the official Ivacy Twitter or Facebook page and ask questions there.
Our research shows that the company is reasonable active on these platforms.
Ivacy is a VPN service provider that offers its services at a low cost.
It does have a small VPN server network.
And some users may get the idea that this VPN service provider is simply not worth it.
However, they would be wrong.
Our research shows that Ivacy delivers on almost all fronts.
The company offers reasonable server speeds.
And it can block streaming sites such as BBC iPlayer and US Netflix (though there are some issues with that).
Each Ivacy subscription package comes with unlimited bandwidth.
Moreover, Ivacy also offers optimized P2P servers.
Users who do a lot of torrenting would not be disappointed.
Furthermore, Ivacy can compete with the best in the business when it comes to privacy and security.
As far as customer support goes, our research shows that Ivacy representatives are generally knowledgeable and reliable.
For more difficult technical questions, users can access support via the contact form on the official website.
Ivacy sometimes does malfunction when connecting to a server or two, but our experience tells us that should not be a problem for every user.
Overall, Ivacy is a very reliable VPN service.