So is SurfShark a good VPN service?
Let’s find out.
The VPN industry, in general, has managed to grow at a terrific speed especially in the last couple of years or so.
That is the reason why we have seen the rise of more and more good VPN service providers.
Many have dared to enter the fray.
But few have what it takes to stay there by providing users with top security features along with privacy tools.
With that said, the VPN industry still numbers hundreds of good VPN services.
There are the big players and then there are the small-scale VPN service providers.
Interestingly, some small-scale VPN service providers have managed to match the best VPNs by offering major performance boosts when compared to the best VPNs.
There is no doubt about the fact that small-scale VPN service providers do not have the resources to offer users hundreds and thousands of VPN servers which are spread all over the globe.
Some small time VPN services do not even offer users dedicated applications for a multiple number of internet-enabled devices.
However, they do guarantee users their privacy and online anonymity.
These two features, we are of the opinion, are absolutely essential for VPN services to offer to users no matter their size and resources.
Our research shows that SurfShark is actually one of those VPN service providers that offer enough features to be counted as incredibly gritty VPN services.
In simpler terms, SurfShark offers excellent performance scores.
It ensures that the user’s privacy in the wider world of the internet remains preserved.
Not only that, but Surfshark also offers users a reasonably big pack of features.
The company wants users to believe that these features are highly reliable.
And that is why it is able to deliver on all the features it promises to new users.
We think that users should subscribe to this VPN service at least once to get a hang of what it offers different from the likes of IPVanish and NordVPN.
Again, SurfShark does not have the resources neither the setup to match the likes of NordVPN and/or IPVanish.
But it can match them in performance.
In this comprehensive Surfshark review 2019, we will take a look at and critique areas such as,
- Geo-restriction evading features
- Unblocking capabilities
- Server infrastructure
- VPN apps built for individual platforms
Some of the best features that users can make use of with a Surfshark subscription go something like,
- Unlimited device connections
- Unblocking of content that has geo-restrictions on it
- Supports torrenting activities
- Android VPN app available
- Zero-logs policy
- 50 countries on offer with more than 500 VPN servers
Because of our experience in reviewing VPN services, we are of the opinion that any given VPN service needs to offer a pricing structure that is easily readable and comprehensible.
And that should make sense since the easier it is for the potential customer to know what he or she is buying, the more is the chance that he or she would actually buy.
Our research shows that this is one area where SurfShark knows exactly what it is doing.
Surfshark not only offers users reasonably priced subscription packages but also offers them a good number of its incredible security and privacy features irrespective of the plan that the potential customer wants to sign up for from the shown list.
Sometimes the company offers great discounts on various holidays.
So these are the days when, ideally speaking, a given consumer should sign up for SurfShark.
Our research shows that SurfShark offers users a total of three different VPN plans.
They are as follows,
- The Monthly plan which costs around $11.95 each month
- The Yearly plan which costs users around $71.88 per year or $5.99 per month
- The bi-yearly plan which costs users around $47.76 per 6 months or $1.99 per month.
There is little doubt about the fact that when one compares the price of the monthly package of SurfShark VPN, it is a bit on the expensive side.
Some might even say that it is slightly overpriced.
And we do agree that this VPN service would probably do itself a favor if it offers its monthly package in the range of $6 to $8 in order to make the purchase slightly more acceptable to potential customers.
If that happens then there is no doubt that the title of the best plan would go to the monthly plan as far as Surfshark is concerned.
On the other hand, we think that the yearly plan on offer provides users with tremendous value for money.
It cost users just around $3.95 per month as long as the user has a valid subscription package.
Our research shows that Surfshark has one of the cheapest VPN service packages in the business when it comes to yearly-only packages.
So what about payment options?
They are as follows,
- Debit card
- Credit card
Needless to say but the fact that Surfshark takes the pain of offering users cryptocurrency for payments is highly encouraging.
It is so because it allows users to actually subscribe to the service in an anonymous manner.
All the while the user ensures that his/her privacy is hundred percent secured.
Does SurfShark offer a free trial?
As far as our research goes, this provider does not offer any kind of free trial of its premium service.
However, Surfshark does provide users with an official money-back guarantee on all of the company’s plans.
The money-back guarantee lasts around 30 days beginning from the day of purchase of the package or when the user’s VPN service commences.
The other thing readers need to note here is that, as mentioned before, Surfshark offers users huge discounts on various holidays.
Under such discounts, the user only has to pay around $1.99 per month on its 2-year plan.
The company charges users around $47.76 after every 24 months.
We think that for the quality of service that SurfShark offers to users, it should really consider developing a Free Trial option in order to attract as many people as possible to come and use its services.
Moreover, sometimes it also helps to market one’s features a bit more prominently and effectively.
And there is no way more effective than offering advanced features for free for a short period of time.
SurfShark Security and an audit carried out by Cure53
No one needs are a reminder that VPN services are built for anonymity and security.
However, we haven’t seen too many VPN services that are willing to put their services to an audit test.
And not just any audit.
We’re talking about an audit from an interdependent security firm.
An audit is becoming more and more important certification, of sorts, for VPN services because recent news has suggested that even the top VPN services in the world have some fairly deep rotten security vulnerabilities in their privacy and security apparatuses.
One only needs to imagine what would happen if a media outlet would publish the audit results of some of the best names in the industry at the moment.
With that said, the really elite VPN services maintain a high standard of privacy and anonymity despite the fact that they have never undergone a security audit.
Regardless, we think it would be better for the VPN industry as a whole.
After all, their final goal is the same as that of the user’s and that is to provide safety and security.
Following from that, SurfShark is already ahead of the game.
Even though it is a new VPN service, it still had the confidence to go under a security audit.
Not only that, because of undergoing one, it boosted its credibility and gained a lot of appreciation from the community for its stellar results.
Now, for any VPN service that wants to go under a comprehensive audit of VPN services, Cure53 is the service that they have to get in touch with since it is a renowned and respected security firm.
In fact, it is the first choice option for many VPN services when it comes to conducting security audits.
Recently Cure53, carried out a full and comprehensive security audit of the browser extensions that Surfshark offers to its users.
Our research shows that SurfShark managed to ace the stress test.
Cure53 carried out the test sometime in November 2018.
And it found nothing apart from a total of two security vulnerabilities.
Cure53 marked these security vulnerabilities as ‘low severity.’
Moreover, it has also come to our attention that the security vulnerabilities we have talked about above didn’t even come directly from the Surfshark browser extensions themselves.
That says a lot about Surfshark as a VPN service and how secure its VPN clients really are.
The majority of the web browser extensions remain pretty much plagued with a number of different security issues that range from security to performance.
However, SurfShark is in a league of its own now since its browser extensions managed to come out of the stress tests unscathed.
As mentioned before as well, putting one’s VPN service through a security audit that a third-party security firm carries out is pretty much akin to putting one’s VPN service through the most widely-accepted litmus test.
The simple fact that a VPN service is willing to undergo a security audit from a firm that it does not control or has a stake in says a lot about the confidence of the VPN service in its product and/or service.
There is little doubt about the fact that SurfShark is nowhere close to being the biggest VPN service in the world.
It is just too young.
However, it can go toe to toe with VPN services such as NordVPN and IPVanish in some areas.
It is also true that even though it is a small VPN service, that is only for now as Surfshark is on the right track if it wants to become the best VPN service in the world.
Again, Surfshark has done a lot of good to its reputation by undergoing a Security Audit.
This action would not just boost the morale of the service but also of the user’s who would now have the requisite amount of confidence that Surfshark won’t play around with their data as some other VPN services have done in the recent past.
Now, Surfshark can easily market the fact that the company has gone under a security audit as a feature rather than just a certificate.
Let’s take about the compatibility options that Surfshark offers through its apps.
At the time of writing this report, the only way a user could actually use the Surfshark VPN service was to make use of the company’s Mozilla and Chrome web browser addon and/or extension.
The company has also developed an Android version of its default app.
Our research shows that generally speaking, the web extensions were fairly lightweight and also have enough about them to ensure that they are able to protect the user’s privacy and online anonymity.
More specifically, the apps allow users to have their VPN connections very smoothly and also without any kind of major disruptions or connection breakdowns.
As for the Android app, it actually needs a bit of tweaking in order to provide users with clear and user-friendly interface.
However, as far as the performance of the app is concerned, that is top notch.
Our research shows that users should no run into any kind of major hurdles when using the official Android app from Surfshark.
It is also true that this app has the potential of becoming the biggest offering that comes to the market from SurfShark.
Perhaps this is also a good time to mention that currently, the service does not provide dedicated and custom VPN clients and/or apps for systems and operating systems such as Mac OS, Windows, and iOS.
However, we have come to know that Surfshark does have intentions to launch such apps and make sure that their UI and UX can compete with the rest of the competition.
Needless to say, we are just sitting there and waiting for the company to launch their dedicated applications very soon.
What about torrenting?
Surfshark does support torrenting.
And its VPN servers are more than just capable of handling great speeds.
Of course, there is always room for any and all VPN services to continue to work hard and improve.
As far as security is concerned, our research shows that the company offers users a total of two security VPN protocols.
And the other one is OpenVPN.
Both come with AES 256-bit encryption which is military-grade level secure.
Couple that with the fact that SurfShark operates on a strict no-logs official policy and one has a VPN service that is as well rounded as any other available on the market today.
In order to become a great VPN service, a VPN service has to take care of some critical things in as efficient a manner as possible.
And one of those critical things is a VPN server.
Or more accurately, VPN servers.
If a VPN service does not have servers that can perform at a high level then the VPN service loses its credibility.
What readers need to understand here is that VPN servers are actually the most integral portion of a given VPN service’s core infrastructure.
Hence, if a VPN service has servers that provide fast speeds then the VPN service can rest knowing the fact that it is providing users a good time.
At the time of writing this review, SurfShark offered users around 100 VPN servers which were located in about 14 countries.
Let’s take a look at some of the main locations where this VPN service provider offers VPN servers to users.
- New York
- Los Angeles
- Zurich in Switzerland
- Amsterdam in the Netherlands
- Reykjavik in Iceland
- Hong Kong
- Frankfurt in Germany
- Sydney in Australia
As is pretty much evident from the above-mentioned list, Surfshark has decent server infrastructure.
Of course, Surfshark’s list of VPN servers has a slight tilt towards locations in the United States of America as well as Europe.
And that makes sense since these are the places where the majority of online consumers who make use of VPN services want to change their location to something else.
But in any case, Surfshark also offers users some serves in Japan as well as Singapore.
Our research shows that Surfshark VPN servers work great and rarely go down.
Users should not expect any kind of bottlenecks.
Does SurfShark work with Netflix?
But that can change at any time for any VPN service apart from the very best ones.
Our research shows that SurfShark has a reasonably responsive customer support staff.
In other words, users should expect the staff to help them to understand the service as well as what it offers in detail.
Currently, SurfShark offers all its users 24/7 live chat option which enables anyone and everyone to quickly go through any given problem with the service or otherwise.
The customer support staff at SurfShark can also help users fix glitches at all times of the given day.
Apart from the security audit feature, we would wager that the customer support offering by SurfShark is definitely one of its stronger suits.
No one is trying to give the impression that Surfshark is a market leader when it comes to the VPN industry.
It is not.
It is not even close.
However, we haven’t seen any area where this VPN service falters badly.
It is a solid VPN service.
SurfShark offers users fast speeds along with watertight privacy measures and helpful customer support.
This VPN service provider has the ability to unblock Netflix.
Not only that, but it also supports torrenting.
All of these features are those features that one would expect from an elite and established VPN service.
But Surfshark is still a young VPN service.
That is why we recommend that users should at least give Surfshark a try.